Privacy Policy

Our Commitment to Privacy

At AsiaLifeCare, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

When you use our services, we may collect:

• Contact Information: Name, email address, phone number, shipping address
• Account Information: Username, password (encrypted)
• Payment Information: Payment method details, billing address
• Medical Information: Prescription details, health conditions (as necessary for service)
• Identification: Documents required for prescription verification

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

• Process Orders: Fulfill and deliver your medicine orders
• Verify Prescriptions: Ensure safety and compliance with regulations
• Communication: Send order updates, confirmations, and customer support
• Payment Processing: Process payments securely
• Improve Services: Analyze usage patterns and enhance user experience
• Legal Compliance: Comply with applicable laws and regulations
• Security: Detect and prevent fraud, abuse, and security incidents
• Marketing: Send promotional emails (with your consent, you can opt-out anytime)

How We Share Your Information

We may share your information with:

• Suppliers: Our Bangladesh-based pharmaceutical suppliers to fulfill orders
• Shipping Partners: Courier services for delivery purposes
• Payment Processors: Secure payment gateway providers
• Healthcare Providers: For prescription verification (with your consent)
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Third-party vendors who assist in operations (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. Use our services at your own risk.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may limit site functionality.

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at: asialifecare247@gmail.com

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records and prescription information are retained as required by applicable laws and regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you are a parent/guardian and believe your child has provided us with information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including Bangladesh where our suppliers are located. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices: